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Our impact

Project Case Study


One of the largest banking groups globally, offering personal and business banking, private banking, insurance and corporate finance.
Organisational Challenges

1,200 properties in South Africa and 1.4 million square metres supporting 32,000 staff.

The challenge to the CRES and Workplace team, was for the bank to use this space better and get more out of its portfolio; to encourage staff to work more efficiently and effectively; and to save energy.

Business Drivers
Workplace Strategy and Solution

The solution was to bring space, technology and people together; optimize space; and create flexibility and choice, thus delivering benefits to people, the business and the environment.

The challenge at that time was that the technology was not yet developed to completely support this new way of working which made the deployment difficult and people sceptical of its success.

Business Impact

The bank allocated cost to its businesses for space, which with business units now seeking intelligent working as a means of improving efficiency and encouraged them to look at reducing space by working differently.



Intelligent working includes flexible working patterns, improved mobility, and enhanced environments.

Improved staff attraction and retention, which was a key business imperative.

80% of people believed intelligent working had a positive effect on their work performance, while 75% felt that the new environment and facilities were better in supporting work activities than before.


The total amount of energy used in buildings fell by 6 percent and CO2 emissions, dropped by 6%. 


The introduction of intelligent working has resulted in a 23% reduction in operational cost and a 22% percent cost avoidance in capital investment.

Is your workplace Future Ready?

Leaders Workplace Assessment.

1. Non-Experiential
2. Emergent Organization
3. Engaged, Empowered or Enabled
4. Pre-Experiential Organization
5. Experiential Organization
  • 1 – Non-Experiential

  • 2 – Emerging

  • 3 – Engaged, Enabled or experienced

  • 4 – Pre-Experiential

  • 5 – Experiential

This Leaders assessment measures how well your organisation invests in the experiences of their people, measuring over 3 scientifically proved areas:

Empower People with Choice - Empowering employees is important for growing a sustainable business. True growth is the product of multiple people working together compounding organisational strength and capabilities.

Enhance Place through Experience - Expectations for a satisfying, productive experience are higher than ever. EWM-360 is the response to these expectations, providing a more nuanced approach to the overall workplace experience.

Enact Purpose through process - A purposeful workplace conveys a regard for corporate social responsibility, the environment, health, and wellness, and diversity, equity, and inclusion.

The WorkplaceFundi Leaders Assessment tool looks at the most important variables across these domains. These variables include the factors that matter most to employees and those that can be used as data inputs into a model that can determine the likely return on your financial investment in the Workplace, in terms of organisational improvement, individual productivity, employee wellbeing absenteeism, talent attraction and retention.

Go on give it a spin and see where your workplace is on the path to an Experiential Workplace.

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